Last updated: 18th January 2026

1. About us

This website is operated by Raise The Colours Official.

Website: raisethecoloursofficial.com
Contact email: sales@raisethecoloursofficial.com

By using this website or placing an order, you agree to be bound by these Terms & Conditions.

2. Products and availability

All merchandise sold on this website is produced to order.

We do not hold stock. Each item is printed or produced once an order is placed.
Because of this:

  • product availability is subject to materials and production capacity

  • slight variations in colour or placement may occur between items

Images shown on the website are representative and for illustration purposes.

3. Orders

When you place an order:

  • you are confirming that all information provided is accurate

  • you are responsible for selecting the correct product, size, and delivery address

Once an order has entered production, it cannot be amended or cancelled.

We reserve the right to refuse or cancel an order where necessary, including where payment is not authorised or fraudulent activity is suspected.

4. Pricing and payment

All prices are shown in GBP (£).

Prices include applicable taxes unless stated otherwise.
Postage and packaging costs are calculated at checkout.

Payment must be made in full at the time of ordering.
Orders will not be processed until payment has been received.

5. Delivery

All items are produced to order before dispatch.

Estimated production times:

  • Clothing: up to 5 working days

  • Mugs and similar items: up to 3 working days

Estimated UK delivery after dispatch:

  • 1–2 working days

Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by postal or courier services.

6. Returns and refunds

Our Returns & Refunds Policy forms part of these Terms & Conditions.

In summary:

  • We do not accept returns or exchanges for change of mind or incorrect sizing

  • Faulty or damaged items must be reported within 28 days of dispatch

  • Returns must not be sent without prior contact and confirmation

Please refer to the full Returns & Refunds Policy for details.

7. Intellectual property

All content on this website, including:

  • logos

  • designs

  • slogans

  • graphics

  • text

is the property of Raise The Colours or its licensors.

You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Acceptable use

You agree not to:

  • misuse this website

  • attempt unauthorised access to systems or data

  • use the website for unlawful purposes

We reserve the right to restrict or terminate access where misuse occurs.

9. Liability

To the fullest extent permitted by law:

  • we are not liable for indirect or consequential losses

  • our liability is limited to the value of the products purchased

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

10. External links

This website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

11. Changes to these terms

We may update these Terms & Conditions at any time.
The latest version will always be published on this page.

By continuing to use the website, you accept any updated terms.

12. Governing law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.