Last updated: 18th January 2026

1. Who we are

This website is operated by Raise The Colours Official.

Website: raisethecoloursofficial.com
Email: sales@raisethecoloursofficial.com

This privacy policy explains how we collect, use, and protect your personal data when you use our website or purchase our products.

2. What personal data we collect

We may collect and process the following information:

Information you provide to us

  • Name

  • Email address

  • Billing and delivery address

  • Phone number

  • Payment details (processed securely by third-party payment providers — we do not store card details)

  • Any information you provide when contacting us or placing an order

Information collected automatically

  • IP address

  • Browser and device information

  • Pages viewed and actions taken on the website

  • Cookies and similar technologies

3. How we use your data

We use your personal data to:

  • Process and fulfil orders

  • Arrange printing, packaging, and delivery of merchandise

  • Communicate with you about your order

  • Provide customer support

  • Send newsletters or updates (where you have opted in)

  • Improve the website and user experience

  • Comply with legal and regulatory obligations

We only process your data where we have a lawful basis to do so.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract: to process and deliver your order

  • Consent: where you have opted in to receive marketing communications

  • Legal obligation: where required by law

  • Legitimate interests: to operate and improve our website and services

5. Sharing your data

We may share your data with trusted third parties where necessary, including:

  • Payment processors (e.g. Stripe, PayPal)

  • Print-on-demand and fulfilment partners (e.g. Inkthreadable)

  • Delivery and postal services

  • Website hosting and technical service providers

  • Email marketing providers (where you have subscribed)

We only share the data required for these services to function.

6. How long we keep your data

We retain personal data only for as long as necessary:

  • Order and transaction records are kept for accounting and legal purposes

  • Marketing data is kept until you unsubscribe or withdraw consent

  • Contact enquiries are retained for a reasonable period

7. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict certain processing

  • Withdraw consent for marketing at any time

To exercise your rights, contact us using the details above.

8. Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.